Legal
Complaints
Last updated 16 October 2026 · Concordia Sports Agency SIA
How to raise a complaint and what happens next.
1. How to complain
Email mail@concordia.football with your application reference and what went wrong. We acknowledge complaints promptly and aim to give a full answer within 14 days; if we need longer, we will tell you why.
2. If you’re not satisfied
Consumers may contact the Latvian Consumer Rights Protection Centre (Patērētāju tiesību aizsardzības centrs, PTAC) or use the Consumer Dispute Resolution Commission in Latvia, or the consumer authority in their own country. You can always go to court.